SOS > domï¿½cnost & bydlenï¿½ > Databï¿½ze spotï¿½ebitelskï¿½ch zkuï¿½enostï¿½

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Stï¿½l ze Sconta Stï¿½lï¿½ odkaz
| Udï¿½lenï¿½ znï¿½mka: 5 | ||

Firma SCONTO, Praha - Zliï¿½ï¿½n, ï¿½ernï¿½ Most | |||

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Tuto zkuï¿½enost zaznamenal/a dne 09.05. 2008 Lenka Machackova, PrahaV lednu 2008 jsme si ve Sconto vyhledli pracovni stul za 2700Kc. Velmi se nam zamlouval a tak jsme okamzite zacali jednat o jeho koupi. Prodavacka nam bohuzel oznamila, ze stul neni momentalne na sklade a ze si mame zkusit volat pristi tyden. Dalsi tyden jsme tedy jeli znovu do Sconta. Stul stal jiz 3500Kc. Potvrzeni, ze jsme si stul vyhledli za puvodni cenu, nam byl samozrejme k nicemu (jednalo se o karticku, ktera je umistena u kazdeho stolu a slouzi k rychlejsi komunikaci). Prodavac se nam vylozene vysmal. Navic rekl, ze pokud by nas prodavacka upozornila na moznost zamluvit si stul, mohli jsme ho mit za puvodni cenu. Castecne i nase hloupost, budiz. Ovsem dalsi slova prodavace nas uzemnila: "Aspon ja budu mit vetsi provizi". Nicmene stul jsme koupili. Opet hloupost. Po vybaleni stolu doma jsme zjistili, ze chybi jeden z dilu. Nastesti ten z nejmene potrebnych, cili stul slo pouzivat. Reklamaci jsme podali hned dalsi den. Ani po 2,5 mesicich nebyla vyrizena, telefon nebrali, na email neodpovidali. Az po teto dobe se mi konecne podarilo dovolat a zajistit, ze chybejici dil bude dodat balikovou sluzbou. | |||

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Reakce firmy## SOS nemï¿½ï¿½e ovï¿½ï¿½ovat hodnovï¿½rnost vï¿½ech vloï¿½enï¿½ch zkuï¿½enostï¿½. Proto firmy, kterï¿½ch se tato zkuï¿½enost tï¿½kï¿½, mohou zaslat svou reakci zde. Jejï¿½ rozsah by mï¿½l bï¿½t pï¿½imï¿½ï¿½enï¿½. Reakci nï¿½slednï¿½ zveï¿½ejnï¿½me na tomto mï¿½stï¿½. | |||

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